This privacy policy details how Lawrence Walsh Limited protects the privacy and security of your personal information when you use our website or you give us personal information through other means. It contains information regarding how we collect and use personal data in order to provide our products and services.

Throughout this privacy policy, Lawrence Walsh Limited will also be referred to as ‘us’, ‘we’, and ‘our’.

Lawrence Walsh Limited is fully committed to compliance with the requirements of the General Data Protection Regulation (GDPR) and all other data protection legislation currently in force. The regulation applies to anyone processing personal data and:

  • Sets out the principles which should be followed.
  • Gives rights to those whose data is being processed.

Should we ask you to provide or if you supply certain information by which you can be identified then you can be assured that it will only be used in accordance with this privacy policy.

We may change this privacy policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

What information do we collect and how we collect it:

Lawrence Walsh Limited will collect personal information about you such as your name, email address, home and site postal addresses and telephone number/s.

This information could be collected via the ‘Brochure Request’ or ‘Get in Touch’ pages on our website or through email, postal or telephone contact, or in person.

Why we collect this information:

We collect this information usually when you:

  • Request products and services from us.
  • Request a brochure, or other information about our products and services.
  • Request a design consultation.
  • Request a home measure and plan.
  • Respond to a recruitment advertisement.

We may also collect non-personal identification information whenever you interact with our website. Non-personal identification information may include the browser name, the type of computer and technical information about the means of connection to our website, such as the operating system and the internet service provider/s utilised and other similar information. This is for analytical purposes only.

Non-personal identification information is collected by cookies. A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser for a website’s computer and stored on your computer’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy), your browser only permits a website to access the cookies it has already sent to you and not the cookies sent to you by other websites. Cookies record information about your online preferences. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

When you use our website, the pages you see, along with a cookie, are downloaded to your computer. Cookies enable website publishers to analyse data, for example to find out whether the computer (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left on the last visit. Many websites do this in order to track online traffic flows. Information supplied by cookies can help Lawrence Walsh Limited to provide you with a better online user experience and assist us to evaluate the profile of our visitors.

If you have set your computer to reject cookies, you can still browse our website anonymously until such time as you wish to accept cookies.

How do we use the information we collect:

We use this information to supply our products and services to you. We may use this information to contact you should we have any questions regarding the products and services we supply to you, to manage your order, to share information that we think may be of interest to you, or to maintain your ten year guarantee.

Who do we share this information with and what will be the effect on the individuals concerned?

We do not forward your information on to any third parties, other than for the purposes of processing your order. We may, for example, need to share your information with contractors who assist us with the fulfilling your order. These could be furniture fitters or couriers who deliver furniture to your home / site address.

There may be occasions where we need to share your information, especially if required by law or if we believe that it is necessary to prevent fraud or cyber-crime or to protect our website or the rights or safety of its users or any other persons.

The period for which we will keep your information:

We will keep your information for as long as is necessary to fulfil the purposes that we describe in this policy.

Security

Lawrence Walsh Limited is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information that we collect.

What should you do if you have cause to object or complain about the use of your information?

You have the right to request to receive a copy of the information we hold about you at any time, and also for it to be deleted or changed.

If you have any questions, cause to complain, or you would like to find out more about this policy please email the Managing Director at:

dominic@lawrencewalsh.co.uk

or telephone +44 (0) 208 941 8181

or please address postal requests to:

The Managing Director
Lawrence Walsh Limited
Unit 4, Kempton Gate Business Centre
Oldfield Road
Hampton
Middlesex
TW12 2AF